Our customers are organizations who develop their business, operational processes, information systems and the competence of their own organization, and who desire to have assistance or a speaking partner in this activity
Project Management
Successful projects require good cooperation between all parties. It is important that there are sufficient resources for project management, both in terms of time and expertise.
However, it is not always possible to find all the right expertise and opportunities for sufficient time management among the organization’s own personnel. In that case, a project professional is needed as a partner, a partner who has experience in both the customer’s side of the business and an understanding of the suppliers’ way of working and technical solutions. Business orientation, timely action and a common language are the keys to success.
Development of Services
Beneath the visible part of a successful service lies a lot of planning, securing operations, and managing the supply chain.
Competitive advantage is achieved by continuously developing different aspects of the service and ensuring that the service promise is kept. Typical questions include: How could we develop our service with the help of technology? How could we introduce new service elements into our technical products? How do we manage the network of partners and subcontractors involved in the production of the service? How do we implement operational monitoring and deviation management?
Management by Data
The starting point of information management is that the information needed for decision-making is available in a timely manner and is correct.
Information is needed to make plans according to the annual clock, but also for ad-hoc questions. An organization’s information systems produce a wealth of information, the analysis of which can achieve significant benefits for operational performance. Combining different information sources has traditionally been difficult, but recently new attractive tools have become available.
Training and Coaching
When developing a business, it is often found that the company’s own staff and their thinking are tied to current systems and current ways of operating. Therefore, coaching and change management are needed to achieve the desired outcome.
Management and supervisors can find it difficult to find a speaking partner within their own organization. In such cases, external experience and fresh ideas can help guide the company to success.
Erica Partners 